Focusing entirely on what really matters

👍 Sales figures in real time

‘The dashboard shows me the sales figures in real time – the most popular dishes, the most lucrative tables and the top-selling foods and drinks per employee. This makes upselling easier because I can instantly see which employees are selling how many desserts after a meal, to give an example. I can then specifically instruct them to also offer an after-dinner cocktail or a coffee. This is good for our cash register on the one hand and rounds out the guest’s experience on the other.’

👍 Stock information via instant entry

‘The system tells me how much of each article is still in stock as I place the order. Take, for example, a special vintage wine, of which there is only one more bottle in stock. Or it tells me there are still three servings of sole – the service staff then immediately know when a dish of the day is no longer available. And I know I need to place a follow-up order.’

👍 Less need for coordination, no paperwork

‘It eliminates all the order slips, and much less consultation among the employees is needed – the service staff note special requests or intolerances on their handheld device right there at the table and the information appears directly on the screen in the kitchen. Before, the service staff had to discuss these things directly with the kitchen staff. This has now been eliminated – making both work areas a lot calmer.’

👍 Table organisation

‘Which tables have already placed their orders? How many minutes has it been since a server last attended to a table? This is very clearly presented using colours and time displays. If the service is too slow, the table turns red on the display. The very realistic arrangement of the floor plan including the surroundings helps with orientation, enabling new members of staff to find their way around more quickly. What’s more, you can merge or split tables, and therefore also bills, simply by dragging and dropping them.’

👍The direct line to accounting software

‘I can easily export all the analyses in an Excel or PDF format. The system also automatically transfers all the figures and data to the bookkeeping software every night.’

👍 Focus on individual guest wishes

‘The synchronised system shows the kitchen staff which tables have finished their starters, meaning it’s time for their main course. But our service staff can also note in the system that a group has popped outside for a smoke, for example, in which case the kitchen can hold off for a moment. And to give another example, a couple might tell their server that they only have a babysitter until 10.00 p.m. and that they would therefore like to be served quickly. The server can mark this table as ‘VIP’, which then also appears on the display in the kitchen and automatically puts the order at the top of the queue.’