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METRO FAQ: Customers ask, METRO answers

Why do some prices fluctuate more than others? Why are products discontinued? And is convenience in the professional kitchen a contradiction? In ‘Hello METRO’, MPULSE explains what customers want to know.

Hello METRO - new series on mpulse.de

What´s it all About?

Customer asks, METRO answers

One product is suddenly more expensive – but another one is cheaper than before. Why is that? Not only in view of inflation and rising energy prices, this is one of many topics that concern METRO customers. Whether product availability, new product packaging or changes in the METRO assortment: MPULSE explains what restaurateurs and traders want to know.

METRO FAQ: Answers to questions that move customers

‘Hello METRO’ explains strategic decisions in a comprehensible way – because METRO sees itself as a partner at the customer's side. Feedback plays an important role in this. Therefore the METRO FAQ: Customers ask, METRO answers.

Own-brand development: On the way to wholesale, METRO chefs and experts leave nothing to chance.
Hello METRO

From customer request to product innovation

How does METRO develop its own brands? The customer asks, METRO answers.

Assortment

Hallp METRO – Customers ask, METRO answers. This time on the subject of the METRO app
Hello METRO

What does your app do for me?

Customer asks, METRO answers: What are the benefits of the digital shopping companion?

Digitalisation

How METRO supports the HoReCa Industry. A glimpse into a restaurant kitchen
Hello METRO

METRO's support for the hospitality industry

Customer asks, METRO answers: How are you supporting the hospitality industry?

Gastronomy

Customer asks – METRO answers: Why does the labelling on packaging for the same product vary in different countries?
Hello METRO

The changing face of packaging labels

Customer asks – METRO answers: Why does the labelling on packaging for the same product vary in different countries?

Responsibility

METRO Wine - how METRO chooses the wine of the year
Hello METRO

Quality wine at a top price?

Customer asks, METRO answers: How do you choose the wine of the year?

Assortment

Fresh Fish Supply Chain
Hello METRO

Quality assurance for fresh fish?

Customer asks, METRO answers: How do you guarantee ultra-fresh fish? How do you maintain the cold chain?

Assortment

Illustration of a computer displaying the METRO website
Hello METRO

Digital services by METRO

Efficient wholesale shopping? Digital offerings by METRO make it possible.

Digitalisation

METRO partner for the catering industry
Hello METRO

What is keeping the industry busy?

Customer asks, METRO answers: How do you know what keeps us busy?

Gastronomy

METRO Chef Mozzarella Sticks
Hello METRO

Convenience in the professional kitchen?

Convenience in the professional kitchen? That doesn’t have to be a contradiction. MPULSE answers customer questions.

Assortment

Full shelves at the METRO wholesale store
Hello METRO

Full shelves despite supply shortages?

Customer asks, METRO answers: How do you ensure the availability of goods? How do you react to supply shortages?

Gastronomy

Hello METRO, why are you changing your product packaging?
Hello METRO

Packaging without frills - why?

Customer asks, METRO answers: Why are you changing your product packaging? What makes a packaging in wholesale?

Products

METRO Assortment in a box
Hello METRO

Why do you remove products from the range?

Why do prices fluctuate? Why are products discontinued? MPULSE answers customer’s questions.

Assortment

Prices are scanned from a can - Food wholesale
Hello METRO

Why do some prices fluctuate so much?

Why do prices fluctuate? Why are products discontinued? MPULSE answers customer’s questions.

Assortment

The cloud-based POS system, DISH POS, relieves restaurateurs and increases customer satisfaction.
Hello METRO

DISH POS relieves restaurateurs

Customer asks, METRO answers: how can I take orders and payments more quickly?

Digitalisation

Contact the MPULSE editorial team 📩

What questions about wholesale, products, supply or other METRO topics should MPULSE answer next? The editorial team looks forward to receiving your suggestions via mpulse@metro.de!

Hello METRO

Hello METRO

Fluctuating prices, product delistings and convenience in the professional kitchen are all issues that keep restaurateurs on their toes. And what is METRO doing? Get answers to the questions that really interest you.

Discover series

Further articles